ITIC Global Tourism Investment Summit London 2024 replay




 

Chetan Borkhatria

Chetan Borkhatria
Commercial Manager UK & IE
Kenya Airways

Chetan is a seasoned commercial professional with over 30 years cumulative experience in the Aviation industry. He currently works as a Commercial Manager – UK &IE at Kenya Airways PLC. His role is responsible for revenue growth, strategic partnerships and relationship management.

Prior to this Chetan worked for Emirates and KLM in different commercial positions and has a wealth of experience in the dynamics of the aviation industry.

He is qualified in London from the Association of Accountancy Technicians (ATT) and holds a Certificate in Accounting (AAT) in London.

As a hobby, Chetan enjoys playing cricket and badminton.

Puneeta Abreo

ITIC Speaker
Puneeta Abreo
Key Account Manager – Leisure Sales UK
Kenya Airways

Puneeta joined Kenya Airways in 2003 and has since contributed in various roles, now excelling as the Key Account Manager for Leisure Sales in the UK. Responsible for driving revenue growth, enhancing customer satisfaction, and building lasting client relationships, Puneeta leverages a deep understanding of client needs along with a strategic approach to account management to deliver customized solutions and exceed sales targets.

Previously, as Reservations and Sales Supervisor for the UK and Europe, Puneeta built a strong foundation in sales and customer service, skillfully managing high-demand call center and fostering client loyalty.

She holds an IATA/UFTAA International Travel & Tourism Management Diploma and is an IATA-certified trainer. She is also accredited in Customer Service and has completed various other professional development courses.

Ali Shinan

ITIC Speaker
Ali Shinan
Deputy Director General
Ministry of Tourism, Maldives

Ali Shinan is the Deputy Director General at the Maldives Ministry of Tourism, holding a Master’s in Public Policy from the KDI School of Public Policy and Management in South Korea. His expertise lies in promoting tourism investments and developing effective tourism policies.

With over 13 years of experience in tourism planning, he has led initiatives in tourism zoning, investment promotion, and local island tourism development.

Shinan combines strategic oversight with a deep understanding of the local context, ensuring that tourism projects attract international investment while celebrating and preserving Maldivian heritage. He is a strong advocate for integrating sustainable practices into the Maldivian tourism investment landscape.